Privacy Policy

As Op. Dr. Havva Gül Yıldız Private Practice (the “Practice”), we attach great importance to the privacy of people who visit our website (opdrhavvagulyildiz.com) and use our services. This Privacy Policy explains how we collect, use and protect your personal data, and what rights you have.

We prepared this policy within the framework of Turkish Personal Data Protection Law No. 6698 (KVKK), Electronic Communications Law No. 5809 and the relevant legislation.

Data Controller: Op. Dr. Havva Gül Yıldız
Address: 1453 Maslak, C9 Blok, Kat: 1, Daire: 7, Sarıyer / İstanbul
Email: contact@opdrhavvagulyildiz.com
Telephone: +90 532 457 9333

This Privacy Policy covers all personal data collected through the following channels:

  • The opdrhavvagulyildiz.com website
  • The online appointment system
  • Contact forms
  • The WhatsApp communication channel
  • Telephone and email communication
  • Face-to-face meetings at the private practice

When you visit our website, it may automatically collect the following data:

  • IP address and geographical location information (country/city level)
  • Browser type and version
  • Operating-system information
  • Pages visited and time spent on them
  • Referring website (referrer)
  • Cookie data (please see our Cookie Policy for details)

When you wish to use our services, you may share the following data with us:

  • First name and surname
  • Telephone number
  • Email address
  • Appointment preferences (date, time and type of service)
  • Messages you send through the contact form
  • Information about your health status (during the treatment process)

We use the personal data we collect for the following purposes:

  • Receiving and managing appointment requests
  • Providing medical consultation and treatment services
  • Responding to your communication requests
  • Sending appointment reminders
  • Improving the website experience
  • Carrying out statistical analyses (using anonymised data)
  • Fulfilling legal obligations
  • Improving service quality

Our website uses the following third-party services:

We use Google Analytics to analyse website traffic. Google Analytics collects anonymous usage statistics through cookies. Google processes the collected data on its servers. For detailed information, see the Google Privacy Policy.

We use Google Maps integration to display our private practice location. This service may collect data under Google’s privacy policy.

We use WhatsApp Business for communication. Meta Platforms Inc. processes information you share through WhatsApp.

Our website contains links to Instagram and other social-media platforms. The privacy policies of those platforms apply.

We implement the following technical and administrative measures to safeguard your personal data:

  • SSL/TLS encryption: A 256-bit SSL certificate encrypts all data transmission on our website
  • Firewall: A firewall protects our servers
  • Access control: Only authorised personnel have access to personal data
  • Regular backups: We back up your data regularly
  • Up-to-date software: Current security patches protect our systems
  • Staff training: We inform our employees about data security

Our website uses various cookies. For detailed information about the types, purposes and management of cookies, please review our Cookie Policy.

You have the following rights under Article 11 of the KVKK:

  • To learn whether your personal data are processed
  • To request information if they have been processed
  • To learn the purpose of processing and whether they are used in accordance with that purpose
  • To know the third parties to whom they are transferred in Türkiye or abroad
  • To request correction if they have been processed incompletely or inaccurately
  • To request their erasure or destruction
  • To object to a result arising against you through automated analysis
  • To claim compensation for damage caused by unlawful processing

To exercise your rights, you may use the application methods on our KVKK Privacy Notice page.

Our website is not directed at individuals under the age of 18. The personal data of persons under 18 are processed only with the explicit consent of a parent or guardian and within the scope of providing healthcare services.

Some third-party service providers we use (Google, Meta, etc.) may process your data on servers abroad. Such transfers are carried out within the scope of Article 9 of the KVKK and provided that an adequate level of protection is ensured.

We may update this Privacy Policy in line with changes in legal regulations or our services. If we make material changes, we will provide information through our website. We recommend that you review the current policy regularly.

You may contact us with questions or requests concerning our privacy policy:

Op. Dr. Havva Gül Yıldız Private Practice
Address: 1453 Maslak, C9 Blok, Kat: 1, Daire: 7, Sarıyer / İstanbul
Email: contact@opdrhavvagulyildiz.com
Telephone: +90 532 457 9333

Last updated: 07.02.2026